The student voice of Washington State University since 1895

The Daily Evergreen

The student voice of Washington State University since 1895

The Daily Evergreen

The student voice of Washington State University since 1895

The Daily Evergreen

Though animation was created to make customer service more helpful, in reality, it makes the experience more stressful.

SATIRE: Automation in customer service is not making things more efficient

GRACE LAPIERRE June 7, 2021

Robots are much better workers than humans. After all, they never need to take bathroom breaks, eat or sleep. If there was no need for these things, nor a need to pay employees a living wage, corporations...

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